Quality Control & Quality Assurance

The main objective of quality control (QC) is to ensure that the business is achieving the standards it sets for itself. Dalma Tech² QC is used to verify the quality of the output. In almost every business operation, it is not possible to achieve perfection. For example, there will always be some variation in terms of materials used, production skills applied, reliability of the finished product etc. Dalma Tech²’s QC involves setting standards about how much variation is acceptable. Dalma Tech²’s aim is to ensure that a product being utilized on a project, or a service being provided, meets the specifications which ensure customer needs are met.

With QC, inspection is intended to prevent faulty products or low standard work reaches the customer. Dalma Tech²’s embraces this approach of having specially trained inspectors, rather than every individual being responsible for his or her own work, pays dividends when the job is completed.

Dalma Tech²’s Quality Assurance (QA) is focused on planning, documenting and agreeing on a set of guidelines that are necessary to assure quality. Dalma Tech²’s QA planning is undertaken at the beginning of a project, and draws on both specifications and industry or company standards. Dalma Tech²’s typical outcomes of the QA planning activities are quality plans, inspection, test plans, the selection of defect tracking tools, and the training of people in the selected methods and processes.

Undertaking QA at the beginning of a project is a key tool to mitigate the risks that have been identified during the specification phases. Dalma Tech² knows that communication plays a pivotal role in managing project risk, and is crucial for realizing effective QA. Part of any risk mitigation strategy is the clear communication of both the risks, and their associated remedies to the team or teams involved in the project. In other words, QA is a pro-active management practice that is used to assure a stated level of quality for any project initiative.